Direct to Consumer

Your painpoints:
Brands seeking to deepen their vertical integration and gain margin advantages through customer proximity frequently encounter challenges in tapping into a previously uncharted domains. The requirements for sales (B2C / D2C) have significantly increased in recent years. Not only are legal regulations in direct-to-consumer sales often very different from B2B transactions, but managing customer interactions and particularly targeted marketing on channels such as marketplaces also pose significant challenges for brands.

The solution:
Qilin.Cloud supports brands wishing to offer D2C services by providing suitable, individualized software solutions for all their requirements. Thanks to its modularity, the right software solutions for any challenge can be found at any given time, and if necessary, they can be seamlessly replaced. Unified on the Qilin.Cloud technology platform, brands benefit from an infrastructure where concerns about scaling, maintenance, failures, and similar issues are eliminated.

Business to Business

Your painpoints:
Traditionally, companies aiming for enhanced growth or facing pivotal moments such as internationalization or digitalization encounter difficulties integrating with complex IT, infrastructure, and ERP systems. These projects often carry significant risk due to their costly and prolonged nature, alongside the necessity to address performance and security concerns. Historically, monolithic all-in-one systems like ERP have been deployed, which not only incur high lock-in costs but also impede the agility of businesses. When market changes necessitate updates to existing systems or when companies aim to expand and often internationalize, they become acutely aware of their inherent inertia and the associated costs.

The solution:
The Qilin.Cloud technology platform addresses this very issue. Once migrated to the platform (and this can be done partly), companies can not only integrate solutions that are perfectly tailored to the current needs of every department but also replace them without significant time loss or excessive costs, if necessary. The company becomes not only agile but, crucially, fast—today’s most critical KPI, because speed is essential for responding to customer demands.

Business to Consumer

Your painpoints:
B2C enterprises face the challenge of providing personalized shopping experiences in an environment of escalating customer expectations, frequently relying on standard software solutions such as monolithic ERP systems. However, such standard solutions often make customization complex or unattainable. The issues of scalability during peak seasons, delayed product introductions in reaction to market trends, and the difficulty of crafting seamless omnichannel experiences are widespread. Moreover, maintaining data security, adhering to regulatory compliance, and efficiently managing returns and customer service present significant obstacles, particularly as companies embark on international expansion.

The solution:
Qilin.Cloud addresses these pain points with a unique technology platform. Through its modular structure and the use of pre-made components, you not only have the opportunity to reduce complexity in your IT landscape but also to tailor it specifically to your needs – thereby offering solutions and shopping experiences customized for your customers. Qilin.Cloud is highly scalable while maintaining performance and flexibility. And the best part: Forget about additional thoughts and costs for maintenance, as the infrastructure is fully managed by Qilin.Cloud. This allows you to focus on your core business and achieve the necessary agility to adapt to market changes, regulatory updates, and most importantly, your customers’ desires. Stay ahead of your competition, today and in the future.

No worries – Qilin.Cloud also serves unique needs, enriching diverse businesses. Contact us to learn how we can assist.